Operational Differences between Passengers and Freight Transportation

Passengers	Freight
Board, get off and transfer without assistance	Must be loaded, unloaded and transferred
Process information and act on it without assistance	The information must be processed through logistics managers
Meet choices between means of transport without assistance but often irrationally	Logistics managers meet choices between means of transport rationally

Source: adapted from EU-funded Urban Transport Research Project Results, www.eu-portal.net